F.A.Q’s

Why do I pay municipal services for?
How am I billed for municipal services?
What methods of payment can I use to pay for services?
When is my statement posted?
What happens if I fail to pay my account on time?
When will be my electricity be disconnected?
If my electricity has been disconnected or blocked who should I contact?
How does the value of my property affect my rates bill?
What do I do if my account is overdue?
What should I do if there is no one at my property during the day and the meter readers cannot read my meters?
Who do I contact in case of an emergency?
Who is responsible for fixing water leaks on private property?